EMSD

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News
Mobile Digital Solution for Easy Repair Request Management
2025-11-23
Electrical and Mechanical Services Department (EMSD) has improved the repair application submission process, strengthened customer communication, and enhanced overall service efficiency by launching a new mobile application called “Client Portal”, enabling customer departments to handle repair matters more conveniently.

With the app, clients can simply submit repair requests by providing basic information, and attaching equipment photos as needed. The app also features real-time status tracking, allowing clients to monitor repair progress anytime without the need to call for updates. The app also integrates all requests, both online and offline, for centralised management and easy progress tracking.

Please click here for the details.
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Last revision date: 6 Jun, 2023 This site is best viewed with: Chrome or Firefox © 2023 emsd.gov.hk

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